Payments:
All major credit cards, debit cards and Paypal are accepted. All payments are securely processed through the payment processor. No card numbers are ever viewed or stored on the website. All browsing and transactions are protected with an encrypting SSL digital site certificate.
Shipping:
Orders are shipped via USPS within the US. Most orders are made to order, so please allow 5-7 business days to make and ship. Tracking is always provided with the shipping notification, so the status can be checked. Please see individual listings for shipping costs. Multiple item orders are automatically discounted at $1-$1.50 shipping for each additional item, after the first, to make it more affordable/like combined shipping. Orders over 2 items, can occasionally take an extra day or two. The timeframe for custom or larger quantity orders can vary, depending on the quantity and type of items. Please message for additional questions, or if more information is needed.
Returns and Exchanges:
Please contact me within 10 days of delivery and ship items back within 30 days of delivery.
Refund Policy: If for some reason you are not satisfied with a product, refunds will be given for items that are returned in the same condition as received, and also mailed back in the original packaging within 30 days. Buyers are responsible for return shipping costs. If a package were to arrive with an item/s damaged during the shipping transit, a refund or exchange would be given, as long as a photo with proof of damage is provided. Refunds or exchanges cannot be given on personalized orders, unless an error was made by the seller.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: * Personalized orders * Bath and body items
Cancellations:
I do not accept cancellations, unless it is within 24 hrs of placing an order. But please contact me if you have any problems with your order.
Additional policies and contact information:
Customer satisfaction is very important to me. If there is a problem or concern, I will do my best to resolve it. I am happy to communicate about any issue, and I appreciate a message to allow me to do so.
For inquiries, follow ups, or any related questions or concerns, feel free to connect via the Contact page.
Mailing address: LaurieBCreations, 36181 East Lake Rd. #171 Palm Harbor, Fl. 34685